Agarwal Packers & Movers Ltd.- Insuring Goods for Customer Satisfaction

Agarwal Packers & Movers Ltd. is a company whose main focus has always been Customer Satisfaction. Packing, shifting, loading, transporting, unpacking, etc. all need to be managed in a proper sequence. It is necessary that the old customers are retained and the new ones can be attracted. For this reason the company takes care that there is 100% satisfaction level of the clients.

Apart from all these primary activities that the company has been doing since last 25 years there are other important tasks which must be given equal attention.

One such responsibility for the organization is creating FOV (Freight on Value) of the goods for the customers and making them feel that we are there for them if something goes wrong in the whole process of shifting and moving.

There has always been a dissatisfaction among the customers when it comes to shifting. Either the goods don't reach on time, or the goods get damaged, or sometimes the goods even go missing. As the proverb goes "once bitten twice shy", the confidence level of the customers some-how get affected.

Agarwal Packers and Movers has changed this mind set-up of the people to a great extent. People have started believing in the way the logistics companies work. They now acknowledge the hard work that companies like Agarwal Packers & Movers Ltd. put in to help their customers and assist them at the time of their need.

All this could be made possible only because Agarwal Packers & Movers Ltd. always makes sure that the goods are all insured before they are moved anywhere, in consultation with the client.

The company is attached with its customers not just professionally but emotionally also. They understand the sentiments of the customers that are linked with all the commodities that get shifted.

It is good to follow certain rules while you are in business and one of them should always be "RESPECT- the sentiments of the people around you". Agarwal Packers & Movers Ltd. has been following this rule from the very beginning, which is one of the major reasons for its huge success.

Agarwal Packers & Movers Ltd.- Services Provided & Safety Measures Implemented

Extra services provided by Agarwal Packers and Movers to its customers are as follows:

ü  Effective Customer Care Department addressing to all the queries and grievances of the customers.

ü  Prior intimation of the arrival of the goods so that the customers can make necessary arrangements for placing the goods

ü  We not only move goods but also unpack them as per the requirement of the customers

ü  Even if the goods are moved on a shared basis, the company treats every commodity with equal care. The goods are picked from the door itself under the client’s supervision and lock.

ü  Agarwal Packers & Movers Ltd. has also added a new facility of “ Local Car Pick Up Carriers” which loads your vehicle right at your place onto an open trailer where it will stay till it arrives at Hub/Ramp point. Thus ensuring safety and protection of your vehicle from city traffic or road hazards.

In- depth Safety Measures:

Providing service is not the end of any task, rather it is just the beginning. Taking proper care while the service is being provided is very much important. Some of the initiative taken by Agarwal Packers & Movers Ltd. are as follows-

·      Usage of tarpaulin sheet to prevent the seepage of water

·      Wooden crate packing for washing machines, refrigerators and marble/ porcelain statues to take proper measures

·      Items of religious significant are placed separately so that no one unknowingly steps on them.

·      Two wheelers are placed only after only after emptying the fuel tank

·      The packing materials consist of Eco-friendly fabric sheets which are designed for packing furniture which protects them from scratches and damages. The sheets have foam in them for further protection

Trendy bags for packing clothes are very useful and user-friendly. They are also environment-friendly as they are not made up of paper and are re-usable.

AGARWAL PACKERS & MOVERS LTD.- HYDERABAD

Agarwal Packers & Movers Ltd. has been doing a tremendous job in the area of home shifting since the time of its initiation. The company offers world class packing, loading, unloading, transportation, unpacking, car transportation but also additional services including warehousing of household goods and commercial goods in India.

Agarwal Packers & Movers Ltd. consists of some of the best minds of our country who have helped this company grow and reach such great heights. The company has been flourishing and expanding limitlessly.


Hyderabad branch is linked directly with the main road and has excellent transportation facility. The branch had recently organized "Blood Donation Camp". Through this activity the campany tried to encourage everyone to be a part of Corporate Social Responsibility. Agarwal Packers & Movers Ltd. It wanted to make everyone realize that donating blood can help someone in need and we are all working for the betterment of our surrounding and society.

The workers have a strong sence of responsibility not only towards the organization but also towards the environment and society as a whole. This could be instilled in the minds of the employees because there has always been an active involvement of that single person who took all the responsibility and never faltered from his goals. He is the Chairman, Mr. Ramesh Agarwal.

He has always boosted his employees to work harder and to work with full dedication. He has always taken active participation in the welfare of his employees and the people in general. It is because of him and his motivation that the company could become the leadin logistics company in India in "Household Shifting".

DOMESTIC RELOCATION- Agarwal Packers & Movers Ltd.

Agarwal Packers & Movers Ltd. stands no. 1 in providing domestic relocation services. It comprises of household goods as well as car transportation.

The motto of the company has always been “ZERO TOLERANCE” as far as the time factor is considered. No delay is acceptable apart from unavoidable circumstances like accidents (even after maximum precaution). The company gives full assurance of safety, faster service, on-time delivery and zero damage.

The company uses packing materials like tubular packing and high quality corrugated sheets are used to ensure complete safeguard of the precious household items.

• “Tarpaulin Sheet” are used to prevent the seepage of water
• “Wooden Crate” packing for washing machines, refrigerators and marble/ porcelain statues to take proper measures
• The packing materials consist of eco-friendly “Fabric Sheets” which are designed for packing furniture which protects them from scratches and damages. The sheets have foam in them for further protection
• “Trendy bags” for packing clothes are very useful and user-friendly. They are also environment-friendly as they are not made up of paper and are re-usable.

Agarwal Packers & Movers Ltd. proves itself to be the best service providers in this sector, not only nationally but also internationally.

Agarwal Packers & Movers Ltd.- Silver Jubilee Celebration

On the 6th Of September' 2012 Agarwal Packers & Movers Ltd. completed its 25 years successfully.

This long journey of 25 years was not simple and smooth. The company started with a small name called "Agarwal Household Carriers" in 1987. The business started with just a single lorry, one office and a small team of dedicated workers in Delhi. Though the hurdles were never less but the company has continued to grow since the day of its initiation.

Today the company is a part of Rs. 600 crores Agarwal Movers Group and it has 64 offices which service 1264 locations across the country. The company now runs over 1000 vehicles.

Behind all this success there was this single man who never lost sight of his vision. He is the Chairman of the company, Mr. Ramesh Agarwal. He has been nominated unanimously, three times in a row, for the respectable position of 'National President' of All India Transporters Welfare Association (AITWA). He is instrumental in raising the slogan "Save the Drivers, Save the Industry", with the help of other industry captains.
Recently, on this Silver Jubilee occasion, he proudly announced the beginning of a new corporate social responsibility that the company has undertaken, called the "Driver Seva Kendra".

The company makes sure that the service it offers is the best in the market. It has been keeping its customers happy and satisfied since last 25 years through its efficient Packing and Moving of the goods.

The company has also taken care of its infrastructure and has invested substantially in transport vehicles, fork lifts, packaging material, communication and other materials.

Talking about the awards that the company has received, the list goes on.
-Agarwal Packers & Movers Limited has been reckoned as the "Leader & Most Successful Packers & Movers" and was felicitated with the "Business Sphere Award 2005" for exemplary services in the packing and moving industry.
-In 2008, Agarwal Packers & Movers Limited was awarded an "Innovative of Logistics Industry" by AITWA.
-Agarwal Packers & Movers Limited was awarded "Transport & Logistics Business of the Year Award- 2010".
-Agarwal Movers Group has rare distinction of being chosen as the Star Brands India and also awarded for Operational Excellence & Environment Conservation by the CEAT IRTA- 2011.
-Recently the company was chosen as the Indian Power brand 2012 and also the winner for the Mahindra Navistar Transport Excellence Awards- 2011 in the fleet owner category for Alternate thinking.

The Company continues to look forward for new opportunities and scope for improvement not only inside the organization but in the society as a whole.

Agarwal Packers & Movers Ltd. "Driver Seva Kendra"- A Step To Betterment

Agarwal Packers & Movers Ltd. has been a leading logistics company since last 25 years.

On this auspicious occasion of  its Silver Jubilee, Agarwal Movers Group has decided to take another social responsibility in its hands.

The group has decided to come up with a unique concept of APM "Driver Seva Kendra". This has been formed to provide the drivers with decent amenities and various other facilities under one roof.
The company has started with Dudu as an initial step.

Driver Seva Kendra will provide the following facilities to the drivers-

• High Security Zone
• Wash Rooms
• Rest Rooms
• HIV/ AIDS Awareness
• Hygienic Bathing
• Free Shaving
•  Hygienic Food
• Free Health Check-up

Ramesh Agarwal, Chairman of the Group, proudly said on this event, "We shall provide the drivers an environment that will take away their stress and rejuvenate them for their onward journey as the living and working conditions of these drivers are neither organized nor healthy."


He further added that truck drivers are the "Real Heroes" of our nation because a company can produce a huge number of trucks but it takes real hardship to produce a good, trained driver without whom the trucks are a waste.

He even salutes the services of the drivers in the development of the nation.

He feels that since a company is so immensely dependent on its drivers, it is the duty of the organizations to understand the need and requirements of the drivers as well.

Some of the well-known faces of India were present to add to the glory of this event.
It includes the
Assistant General Manager- Maruti Suzuki India Ltd.,
Manager (Safety & Quality)- Toyota Logistics Kishor India Pvt. Ltd.,
Vice-Principal- Management & Commerce Institute of Global Synergy, etc.

The Agarwal Group has many more future plans related to the "Driver Seva Kendra". The company plans to add-

• Workshop for maintenance
• Tyre Shop
• Lubricant Shop
• Phone facility
• Banking facility
• ATMs
• Mobile/Cable/Internet Connection

There is a scope for improvement in everything and nothing is constant except change. Hence the company continues to change, improve and improvise for the betterment of its employees and more importantly, its 'DRIVERS'.