Agarwal Packers & Movers Ltd. is a company whose main focus has always been Customer Satisfaction. Packing, shifting, loading, transporting, unpacking, etc. all need to be managed in a proper sequence. It is necessary that the old customers are retained and the new ones can be attracted. For this reason the company takes care that there is 100% satisfaction level of the clients.
Apart from all these primary activities that the company has been doing since last 25 years there are other important tasks which must be given equal attention.
One such responsibility for the organization is creating FOV (Freight on Value) of the goods for the customers and making them feel that we are there for them if something goes wrong in the whole process of shifting and moving.
There has always been a dissatisfaction among the customers when it comes to shifting. Either the goods don't reach on time, or the goods get damaged, or sometimes the goods even go missing. As the proverb goes "once bitten twice shy", the confidence level of the customers some-how get affected.
Agarwal Packers and Movers has changed this mind set-up of the people to a great extent. People have started believing in the way the logistics companies work. They now acknowledge the hard work that companies like Agarwal Packers & Movers Ltd. put in to help their customers and assist them at the time of their need.
All this could be made possible only because Agarwal Packers & Movers Ltd. always makes sure that the goods are all insured before they are moved anywhere, in consultation with the client.
The company is attached with its customers not just professionally but emotionally also. They understand the sentiments of the customers that are linked with all the commodities that get shifted.
It is good to follow certain rules while you are in business and one of them should always be "RESPECT- the sentiments of the people around you". Agarwal Packers & Movers Ltd. has been following this rule from the very beginning, which is one of the major reasons for its huge success.
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