Do you know that there are various moving companies out there who don’t even have the appropriate license and an office to operate from? Several new movers get started every year by people who have a little know-how of the moving industry and if you end up appointing such companies, you may get into huge trouble. It’s obvious to get bewildered between many moving companies especially when you don’t know what questions to ask when hiring packers and movers in India.
If you are planning for an interstate move, I am sure you are worried about several things involving the safety of your goods, the costs of relocating, and many other issues.
Moving to a new city is going to be complex. But, you can manage the whole move well by asking the right questions to yourself before relocating. For example, is it secure to try a DIY move or will hiring movers be secure? How do you make sure that the movers are best for the packing and relocating job? It’s obvious to ask questions as it will help you plan everything correctly. It’s not obvious to rely on a randomly picked mover with all of your precious household items, furniture, and appliances.
But thankfully you can simply determine and distinguish the genuine moving companies from the fraud ones if you know what questions to ask when hiring movers. Here are the top questions to ask when hiring Agarwal Packers for a long-distance interstate relocation, or anywhere in the world.
Are you a licensed mover?
Do you have appropriate documents to prove that your business is genuine? This is the first question you must ask the movers. It may sound quite weird, but I can tell you with responsibility that there are shady movers out there and you shouldn’t fall for them.
An established mover will anyways arrive at your place with all these documents and references, feedback, etc. to differentiate themselves from others. But if they don’t then ask for valid certificates to establish the fact there is a genuine business and that you are not dealing with an individual service provider. These documents may be trade licenses, service tax details, or personal identification proofs such as PAN cards, voter IDs, etc.
Ask for past customer references.
Can you offer me a list of your past customers who have appointed you from home or office shifting? Ask them if they can provide references of some customers who are happy with their services previously. You know what, if you look at any website of movers, you will find the company’s logo, but that does not establish the fact that they have worked with them. Obviously, there are more reliable companies, but the challenge is to secure yourself from scammers. Hence, this question makes a lot of sense.
Since how long you have been in the packing and moving business?
The number of years they have worked will be symmetrical to the quality of service you can expect from them. A reliable moving company will be happy to give you the details while not so established mover may hesitate to say they are new in the business.
What is your company’s business address?
I am sure you don’t want to fall into a condition when you are not able to locate the service provider. So ask about the permanent address of their office. Always check, just in case of any problem at least you will have a place to find them.
Are you willing to put everything into writing?
A reputed moving company will happily accept it. But if someone is not accepting this, that means he has something to hide and you should remain alert. Never trust what they say, at the end of the day, written proof will speak louder than words. So put it all in writing, from rates to every other thing.
Are you insured? Can you provide any proof of insurance?
Transit insurance is mandatory as it ensures your precious belongings remain secure during transit. And in case of any mishap, you will be compensated for the goods damaged. Thus, ask whether the company you are considering provides you with insurance proof.
Can you offer me a breakdown of my price quotation?
The way movers estimate the effort and cost is way too complex. But you must ask for detailed cost estimates. Ask them to note down all of the cost heads for each of the services and taxes, etc. if any. Keep it all in writing and get everything cleared up and written. You should know why and how they are charging the amount of money for their service. You have the advantage of knowing all the details related to it.
What are your terms of payment?
It is one more essential thing and it matters a lot. Do they have flexible payment terms? Obviously, they need some advance before packing and moving the goods but insist on giving advance on the date of packing and partly after the goods delivery. Different companies may have distinctive payment terms, but good players can provide you with much more flexibility.
How many employees does your company have?
This is a very direct question that will give you an insight into how expert the company is. An authentic company will assemble its workforce for both the loading and receiving end.
Are you operating on a local level too?
If you need a local shifting then, local movers will be the best choice for you. There is no point in getting in touch with a big mover who deals with big projects for local moving needs.
Do you use new carton boxes, papers, and other packing supplies?
Movers use cardboard boxes to pack clothes, crockery, etc. but using old cartons is not a good practice. Usually, they do this to secure money on packing supplies. Unless you are on a low budget, there is no point in using old or used boxes. Always insist on using new packing materials like cartons, wraps, etc. to make sure your belongings will be safe.
Do you have your vehicles or do you rent them?
This is also an essential question to ask when hiring a mover for interstate moving. There are relocation companies who have their fleet and there are others who just rent trucks as and when required. But when a moving company has its own fleet of vehicles, you know that they are established and also the transportation cost could be better.
Conclusion: I am sure this questionnaire will help you get started at least and find a professional mover like Agarwal Packers for your upcoming relocation.
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